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Terms and Conditions

The HairByMo Store 

Welcome to HairByMo.com. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern HairByMo's relationship with you in relation to this website and online store. If you disagree with any part of these terms and conditions, please do not use our website.


The terms 'HairByMo', 'us', 'we' or 'our', refers to the owners of the website and the term 'you' refers to the user or viewer of our website.


1. Information About Us

www.hairbymo.com is a site operated by Wix.com. 


2. Service Availability

We ship worldwide however some restrictions are placed on the extent to which we accept orders from specific countries. These restrictions are found on our Delivery Information page.


3. Your Status

By placing an order through our website, you warrant:

  • Internal record keeping

  • You are at least 18 years old

  • You are resident in one of the Serviced Countries



4. How The Contract is Formed Between You and Us

  • After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a PRODUCT. All orders are subject to availability and acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms the product has been dispatched (the “Dispatch Confirmation”). The contract between us (“Contract”) will only be formed when we send you the Dispatch Confirmation.

  • We will not process your order until payment has been received in full in accordance with the provisions of clause 7

  • If you make a mistake with your order, you may be able to correct any mistakes made by email prior to your order being processed. If your order has already been processed, you will be unable to amend your order. If your order has already been dispatched, please return the products to us in accordance with our Returns Policy.

  • The contract will relate only to those products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other products which may have been part of your order until the dispatch of such products has been confirmed in a separate Dispatch Confirmation

  • We are entitled to refuse any order made to you for any reason

  • When making a request you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorised user if the PayPal account, credit or debit card used to make your request and that there are sufficient funds to cover the cost of the goods and services. It is your responsibility to inform us of any changes to these details as soon as possible.


5. Consumer Rights

If you are contracting as a customer, you may cancel a contract at any time within 7 days, beginning on the day after you received the products. In this case, you will receive a full refund of the price paid for the products in accordance with our Returns Policy


6.  Availability And Delivery

Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within 30 days of the date of the Dispatch Confirmation, unless there are exceptional circumstances


7. Price And Payment

  • The price payable for the products shall be shown on the website. Prices advertised on the website include UK VAT but excludes delivery charges. Delivery charges are shown separately when ordering and must also be paid in advance

  • Payment shall be made to you by the means specified on the website and shall not be deemed to be made until we have received cleared funds in respect of the full amount stated in the order

  • Prices are subject to change without notice but some changes will not affect order which we have already accepted

  • Our site contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a product’s correct price is less than our stated price, we will charge the lower amount when dispatching the product to you. If a product’s correct price is higher than the price stated on our website, we will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such a rejection

  • We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could not have reasonably been recognised by you as a miss-pricing

  • Payment for all products must be by credit card, debit card. We accept payment with Visa, Visa Debit, Mastercard, Solo, Maestro, Electron and Laser Card. We also accept payments via PayPal and eCheque. Please note; if you make an eCheque payment for your order via PayPal it may take take 7-10 days for the payment to clear. Your order will not be dispatched until the funds have cleared through PayPal.